Friday, February 18, 2005

Why I'm giving up on Mozilla Products

I have finally had enough. While it was fun to try something different than Internet Explorer for so long, it seems that the fun has run out. Recently, Microsoft has announced that it is working on IE 7 which should be out in beta form within a few months. To tell you the truth, if it has any of the features that Firefox did, as well as better security, then I'm all for it.

Reason 1:

I recently had an experience where I was doing my taxes online. I got so far into the interview process where I was asked a question, but had no options to choose from. No links to click or buttons to press. So in my confusion, I calmly saved my work and decided to go after it later. Only to find the same error. Then it hit me. I was using firefox. A quick switch to IE revealed the buttons and links that I needed and I was done in no time with no confusion. There was no warning on the site to indicate that only IE would work for it. Should I blame the site? Yes. Should I also blame Firefox? Why not? If it wants to compete, it better make things convenient. That experience was the last inconvenience that I choose to live with. As soon as the new IE7 comes out, I'm all over it.

Reason 2:

Mozilla thunderbolt had me hooked initially. Then I discovered its crappy issues. First, its buggy. It doesn't always check mail according to the settings that you set. It had multiple problems sending mail and connecting the the server. And just recently it stopped working altogether in connecting to my work'sE-mail E-mail server. No reason. No settings had been changed. It just stopped. Other than the really cool address book layout that it has, I'm pretty much through with it. I'd rather use something that I ran rely on its stability and such. I've switched to Eudora, which provides a free(lite), ad-based, and paid version of its E-mail program. It gets the job done.

In conclusion, I'd like to say that going against Microsoft merely for the idea of having a choice means nothing when your choices are mediocre at best. Open source software has a major flaw in that, because there is no real support department dealing with customer complaints, the product doesn't necessarily need to be fixed and updated in a hurry to appease the consumer. We all know that Microsoft and other companies work hard on keeping the bugs out of their software for reasons of customer loyalty, etc. I'd rather put up with the overwhelming flow and ebbing tide of Microsoft and others and have a product that works, than have a product that works when it wants to, written by a group of people with no pressure to fix things.

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